IMAC Services

RFL Group can provide a full end-to-end Datacentre Managed service giving you a single point of contact for all activities associated with IMAC services within your Datacentres 24/7/365.

By out tasking this work to RFL your IT personnel are able to focus on other key projects and initiatives for your company.

We will perform all necessary order execution activities in line with your policies and procedures and you will have an appointed RFL Service Manager throughout the lifecycle of the contract.

Key features:-

• Installation and configuration of all hardware and software components
• Planning and execution of removal work within or between locations
• Conversions, swap-outs and decommissioning of IT systems
• Cross-system integration of IT components with existing system environments
• Update of inventory management system (where access to system given)
• Service Manager appointed to contract for duration
  

Key benefits:-

• Reduction in your staff costs to manage a multi vendor environment
• Single Supplier to simplify supplier management in your core IT environment
• Security cleared and known pool of approved engineers from RFL managing your most critical of environments
• Highly skilled, accredited RFL engineers familiar with your processes, procedures and environment
• UK wide logistics structure to support your company across the country
• Full end to end services tailored to your requirements
• RFL Service Manager as your contact for any updates, weekly reports, other information managing your contract to ITIL standards