Media Management

RFL offer a 24/7/365 x 4 hour response Media Management service. Engaging RFL to perform this service will allow your IT staff to focus on other key projects and initiatives and will reduce your staff overtime costs and allow for greater ease of resource planning.

Key features of this service:-

• Storage solutions management
• Backup management and restoration drill exercises utilising tools such as, Veritas, Arc-serve, Legato and Tivoli
• First level diagnosis of server problems and escalation of hardware problems to vendors
• Insertion and Ejection of all media
• Secure disposal of old media
• Secure offsite Storage
• 24/7/365 Support Service
• Backup Configuration management

Environments managed:-

• Solaris, HP UX, AIX, UNIX, VMS, NT, Netware and Windows-2000
• Clustered environment with Sun Clusters, Netware Clusters and Microsoft clustering
• Performance monitoring and tuning using tools like Unicenter TNG, Tivoli, HP Open View
• Storage solutions from EMC, Clarion, SUN and HP
• Complete range of SUN Enterprise Servers including E10K, all versions of Solaris 2.x from 2.0 to 2.7 and the SUN Internet range of hardware like the Netra series
• SUN software environments like Sun Cluster 2.0 and 2.1, Sun HA, Sun Cluster 2.1, Online Disk Suite, Solstice Enterprise